System Status
Disturbances
There is no current disturbances NO INCIDENTS
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01-10-2024
We are seeing that all of our systems are now up and working.
If you are continuing to experience issues, we recommend to restart the terminal and call support. -
28.05.2024
We are currently experiencing that some merchants are getting an error message in the POS saying, "Server error: Payment not sent".
Our POS and API team are looking into why the cause of this.
Work around: Access POS settings > Click 'Sync POS'
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10.04.2024
The issue has been fixed with the implemented solution.
Developers will continue to monitor traffic, to make sure we don't have any new setbacks.
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10.04.2024
We are currently experiencing issues across our systems, making POS clients and Merchant Portal slow or in-accessible.
Problem has been located and we are working on implementing the solution.
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22.03.2024
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22.03.2024
TELENOR has operational disturbances, which can affect the network on the terminals if they run on SIM cards. Try to get the terminal on WiFi or share data from the phone. -
Update 18:30, Feb 07, 2024
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Update 14:30, Feb 07, 2024
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07.02.2024
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21.08.2023: The previous problems with missing payouts have been solved.
All payouts have been processed on Friday and should, depending on your bank, be on the account today or tomorrow. -
17.08.2023
The problem is identified and all missing payments is expected to arrive on your account, Monday 21 August
- Payment Processing
- Onboarding
- Point of Sale
- Settlement
- Portal
- Support